All Systems Operational

Administrative Operational
90 days ago
99.91 % uptime
Today
Documentation Site (docs.scanii.com) ? Operational
90 days ago
100.0 % uptime
Today
Management Portal (scanii.com) ? Operational
90 days ago
99.82 % uptime
Today
API Endpoints Operational
90 days ago
99.87 % uptime
Today
api-ap2.scanii.com ? Operational
90 days ago
99.89 % uptime
Today
api-eu2.scanii.com ? Operational
90 days ago
99.89 % uptime
Today
api-ap1.scanii.com ? Operational
90 days ago
99.88 % uptime
Today
api-eu1.scanii.com ? Operational
90 days ago
99.89 % uptime
Today
api-us1.scanii.com ? Operational
90 days ago
99.74 % uptime
Today
api-ca1.scanii.com ? Operational
90 days ago
99.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 26, 2025

No incidents reported today.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - This incident has been resolved.
Oct 20, 18:55 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 15:53 EDT
Update - We are now able to scale again and are processing through a large backlog of fetch/asynchronous work. Synchronous analysis calls should be mostly restored to normal - for US1
All other regions should be working normally now

Oct 20, 15:33 EDT
Monitoring - Still ongoing
Oct 20, 11:57 EDT
Update - We are continuing to work on a fix for this issue.
Oct 20, 11:56 EDT
Update - We are also unable to harvest compute capacity in us-east-1, so we're at AWS's mercy in order to fully recover. It looks like they are actively working to restore EC2
Oct 20, 09:44 EDT
Identified - The issue is primarily caused by SQS failing in us-east-1, that is unfortunately also impacting other regions that submit consumption data to us-east-1
Oct 20, 09:29 EDT
Update - We are continuing to investigate this issue.
Oct 20, 09:07 EDT
Update - We are continuing to investigate this issue.
Oct 20, 09:06 EDT
Investigating - Processing is behind across multiple regions, we are investigating and will provide an update as soon as possible. At this point we believe this is fall out from the major AWS outage earlier
Oct 20, 05:05 EDT
Resolved - The incident has been resolved and service fully restored.
Oct 20, 16:19 EDT
Identified - Our monitors have identified an issue with our administrative portal (www.scanii.com) and our engineers were dispatched to address it. This does not impact content processing.
Oct 20, 16:03 EDT
Resolved - The incident has been resolved and service fully restored.
Oct 20, 16:11 EDT
Identified - Our monitors have identified an issue with our administrative portal (www.scanii.com) and our engineers were dispatched to address it. This does not impact content processing.
Oct 20, 16:00 EDT
Resolved - The incident has been resolved and service fully restored.
Oct 20, 15:53 EDT
Identified - Our monitors have identified an issue with our administrative portal (www.scanii.com) and our engineers were dispatched to address it. This does not impact content processing.
Oct 20, 15:51 EDT
Resolved - The incident has been resolved and service fully restored.
Oct 20, 15:49 EDT
Identified - Our monitors have identified an issue with our administrative portal (www.scanii.com) and our engineers were dispatched to address it. This does not impact content processing.
Oct 20, 15:46 EDT
Resolved - The incident has been resolved and service fully restored.
Oct 20, 10:57 EDT
Identified - Our monitoring system has identified issues with the region and our engineers have been dispatch to investigate.
Oct 20, 10:48 EDT
Resolved - The incident has been resolved and service fully restored.
Oct 20, 06:00 EDT
Update - The source of the issue appears to be problems with our cloud provider, AWS (https://health.aws.amazon.com/health/status), in the us-east-1 region
Oct 20, 05:53 EDT
Update - We are continuing to work on a fix for this issue.
Oct 20, 05:52 EDT
Identified - Our monitors have identified an issue with our administrative portal (www.scanii.com) and our engineers were dispatched to address it. This does not impact content processing.
Oct 20, 05:30 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
Resolved - The incident has been resolved and service fully restored.
Oct 16, 16:53 EDT
Investigating - Our monitoring system has identified issues with the region and our engineers have been dispatch to investigate.
Oct 16, 16:47 EDT
Oct 15, 2025
Resolved - The incident has been resolved and service fully restored.
Oct 15, 16:28 EDT
Investigating - Our monitoring system has identified issues with the region and our engineers have been dispatch to investigate.
Oct 15, 16:28 EDT
Resolved - The incident has been resolved and service fully restored.
Oct 15, 16:24 EDT
Investigating - Our monitoring system has identified issues with the region and our engineers have been dispatch to investigate.
Oct 15, 16:22 EDT
Oct 14, 2025
Resolved - The incident has been resolved and service fully restored.
Oct 14, 16:28 EDT
Investigating - Our monitoring system has identified issues with the region and our engineers have been dispatch to investigate.
Oct 14, 16:27 EDT
Resolved - The incident has been resolved and service fully restored.
Oct 14, 16:23 EDT
Investigating - Our monitoring system has identified issues with the region and our engineers have been dispatch to investigate.
Oct 14, 16:22 EDT
Oct 13, 2025

No incidents reported.

Oct 12, 2025
Resolved - The incident has been resolved and service fully restored.
Oct 12, 16:48 EDT
Investigating - Our monitoring system has identified issues with the region and our engineers have been dispatch to investigate.
Oct 12, 16:47 EDT
Resolved - The incident has been resolved and service fully restored.
Oct 12, 16:38 EDT
Investigating - Our monitoring system has identified issues with the region and our engineers have been dispatch to investigate.
Oct 12, 16:37 EDT