Degraded performance

Incident Report for Scanii.com

Resolved

We've identified a slow query that is causing issues, the initial bad query has been remediated but we're still working on a permanent fix

Posted Sep 30, 2021 - 16:04 EDT

Update

This slowness does not impact content processing but results will take longer to show up in our UI

Posted Sep 30, 2021 - 07:48 EDT

Identified

We are having slowness in our web UI caused by a slow down in a backing database.

Posted Sep 30, 2021 - 07:47 EDT

This incident affected: Administrative (Management Portal (scanii.com)).