V1 API errors

Incident Report for Scanii.com

Resolved

This incident has been resolved.

Posted Jun 14, 2019 - 00:12 EDT

Update

The impact was greater than we originally identified, API calls are returning 500 errors, a fix is inbound.

Posted Jun 14, 2019 - 00:01 EDT

Update

We are continuing to monitor for any further issues.

Posted Jun 14, 2019 - 00:00 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 13, 2019 - 23:53 EDT

Identified

Elevated error rate for API version 1

Posted Jun 13, 2019 - 23:47 EDT

This incident affected: API Endpoints (api-ap1.scanii.com, api-eu1.scanii.com, api-us1.scanii.com).